Workflow Is Not Triggering

Check the Workflow is active

1. Go to Menu → Workflows
2. Find the Workflow and check its status
3. If Inactive, click Activate

Check the trigger configuration

1. Open the Workflow and click the trigger node
2. Verify the trigger type and conditions match what you expect:
   • Job Event — correct event type? (Created, Updated, Status Changed)
   • Device Metric — metric name and condition match what the device sends?
   • Webhook — is the correct webhook URL being called?
   • Schedule — is the cron expression valid?

Check recent executions

1. Open the Workflow → Executions tab
2. Look for Failed executions
3. Click a failed one and inspect which node failed and why

Common causes

Symptom	Likely cause
No executions at all	Workflow inactive, or trigger conditions never match
Executions fail immediately	Trigger data format mismatch
Executions fail midway	A downstream node has a configuration or permission error
Webhook not firing	Wrong URL, or external system isn’t sending a request

Enable verbose logging

In Workflow settings, turn on Verbose logging to see detailed input/output at each node.