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Human-in-the-Loop (HITL) Workflows
What is HITL?
Section titled “What is HITL?”Human-in-the-Loop (HITL) means pausing an automated Workflow and waiting for a person to take action before continuing. Common uses:
- Manager approval for estimates above a certain value
- Quality sign-off before a job moves to the next stage
- Exception handling when a machine reports an error
- Data correction when incoming data is incomplete
How it works
Section titled “How it works”The Task node creates a human task and pauses the Workflow. The Workflow resumes only when the task is marked as completed — either by a person in the platform or by an external signal.
How to add a HITL step
Section titled “How to add a HITL step”- In the Workflow editor, add a Task node at the point where you want the pause
- Configure the task:
- Title — what the person needs to do (e.g.
Review estimate before sending) - Description — additional context
- Assignee — a specific user, or leave blank for anyone to pick up
- Due in — optional deadline
- Title — what the person needs to do (e.g.
- Connect the node output to the steps that should run after approval
Completing a task
Section titled “Completing a task”Assigned tasks appear in the My Tasks section of the CoCoCo sidebar. The assignee opens the task, reviews the context, and clicks Complete. The Workflow then continues from the point it paused.